Graded Prints FAQs
For additional inquiries, please reach out to our Customer Service team.
What is your artwork printed on?
What is your artwork printed on?
• Museum grade paper - 240gsm
• Crisp, fade-resistant inks
• Available in A-series, US inches and European cm.
Which countries do you ship to and what are the costs?
Which countries do you ship to and what are the costs?
Graded Prints ships internationally. Shipping is free to the UK, USA, EU, AUS, CANADA.
For international orders, shipping costs are either £14.95 for prints or £29.95 for framed prints.
You can find all information regarding shipping in our Shipping Policy.
How long is order processing?
How long is order processing?
Orders are processed within 1-2 business days. The expected delivery time after processing is 3-5 business days.
How can I track my order?
How can I track my order?
A tracking number will be sent via email after dispatch. You can track your order using DPD, DHL, UPS services, depending on the courier used for your shipment.
Can I cancel my order?
Can I cancel my order?
For changes or cancellations, please contact customer service. Orders placed on weekends are processed the next business day.
What is your return policy?
What is your return policy?
You can return an item within 30 days from the delivery date. The item must be in its original condition, unworn, unused, with tags, and in its original packaging. Customers are responsible for the return shipping costs.
How do I start a return?
How do I start a return?
Contact customer service at hello@gradedprints.com with your order number and reason for return.
Can I buy custom artwork from you?
Can I buy custom artwork from you?
For all inquiries, please contact us via email at hello@gradedprints.com
Do you offer bulk discounts?
Do you offer bulk discounts?
Contact customer services at hello@gradedprints.com
How do I know my payment information is secure?
How do I know my payment information is secure?
All payment methods are processed through encrypted channels to protect customers' personal and payment information.

